Health First Network and its Member stores
maintain high ethical standards in all we do.
All product claims and marketing materials adhere to Health Canada guidelines
Health First Network is a member of the Canadian Health Food Association and abides by its Guiding Principles, including:
We strive to promote the concept of wellness
We strive to promote products and/or services to benefit consumers seeking to maintain or improve a state of well-being
We strive to hold the health and safety of the consumer to be of prime consideration when providing products and/or services
We endeavour to provide only those products and/or services that are in compliance with applicable Government Regulations and policies
We agree to engage in responsible advertising only
We agree to support the safeguarding of the environment
We strive to achieve a standard of excellence in customer/client service
And our Code of Ethics includes:
We always work to help meet consumer needs regarding nutritional guidance and products
We work with a concern for the broader good of humankind and the earth
HFN Staff will obey all laws, and the spirit of the laws, of Canada, the Provinces and the communities in which we do business
All efforts will be conducted in an honest, ethical and fully transparent manner